Returns & Refunds Policy

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Full Refunds are accepted if the candle is unopened and unused, and the refund if processed within 7 days of receiving  your order

Customer's are responsible for covering postage refund costs. We recommend you hold onto proof of postage as we're not responsible for returns lost in the post. 

If the candle's returned back to us in it's original condition you will then be eligible to receive a refund.   

Broken or Damaged Items

If your item has been broken or damaged please send us an image and we can either send out a replacement or alternatively refund you the cost of the item.

To complete your return, we require a receipt or proof of purchase.

Full refunds are accepted if the item is unopened and unused and if the refund is processed within 7 days of receiving your order. 

Customer is responsible to cover postage refund costs. We recommend you hold onto proof of postage as we're not responsible for returns lost in the post. If the candle's returned back to us in it's original condition you will them be eligible to receive a refund.

Broken or Damaged Items 

If your item had been broken or damaged please send us an image and we can;Send out a replacement or alternatively refund you the cost of the item.
To complete your return, we require a receipt or proof of purchase. 

We're unable to accept any refunds on jewellery due to hygiene reasons.